Returns & Exchanges

At London, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn apparel and accessories. If your new pieces aren't a perfect fit, we are happy to assist with a full refund or an effortless exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized collection point.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.