Frequently Asked Questions
Everything you need to know about shopping with London.
How long does shipping take within the UK?
Standard shipping typically takes 2-3 business days, while express delivery options are available for next-day arrival if ordered before 2 PM GMT.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I know which size to choose?
Each product page features a detailed size guide with measurements in both centimeters and inches. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, London ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna.
How can I track my order?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to monitor your delivery progress.